NOW TV has become a popular choice for streaming lovers, providing access to films, TV shows, and live sports without the need for a long-term contract. However, there may come a time when you choose to cancel your NOW TV subscription—whether to save money, explore other options, or simply take a break. In this comprehensive guide, we will walk you through the process of how to cancel NOW TV, while ensuring that you have all the necessary information to make an informed decision.
Understanding NOW TV Subscription Types
Before diving into the cancellation process, it’s important to understand the various subscription types offered by NOW TV. This knowledge can help you determine which plan you need to cancel.
The Basics of NOW TV Subscriptions
NOW TV provides flexible options tailored to different viewing preferences. Below are the primary subscription types you might encounter:
- Entertainment Pass: Access to a wide range of TV shows and box sets, ideal for fans of drama, comedy, and reality series.
- Movies Pass: A treasure trove of movies from various genres, available for instant viewing.
- Sky Sports Pass: Access to live Sports events, perfect for sports enthusiasts.
- Kids Pass: A curated selection of children’s programming, featuring a variety of family-friendly shows.
- Hayu Pass: A specialized offering for reality TV shows, giving access to a host of binge-worthy content.
Understanding what you currently subscribe to helps streamline the cancellation process. It’s essential to know exactly what you’ll be letting go of, especially if you are considering returning in the future.
How to Cancel NOW TV: Step-by-Step Guide
Canceling NOW TV might be the perfect solution for you, but the process can differ slightly depending on the device you are using. Below are detailed guides tailored for various platforms:
Canceling NOW TV via the Website
To cancel your NOW TV subscription through the website, follow these straightforward steps:
- Log In: Go to the NOW TV website and log into your account using your credentials.
- Account Details: Click on your account name in the top right corner to access account options.
- Manage Membership: Select the “Manage Membership” option to view all your subscriptions and passes.
- Cancel Pass: Click on the specific pass you wish to cancel to receive detailed cancelation options.
- Follow Prompts: Follow the on-screen instructions to confirm the cancellation.
After completing these steps, you should receive a confirmation email indicating the successful cancellation of your subscription.
Canceling NOW TV through the Mobile App
If you prefer to handle things on the go using the NOW TV mobile app, the cancellation process is just as simple:
- Open the App: Launch the NOW TV app on your smartphone or tablet.
- Log In: Ensure you are logged into your NOW TV account.
- Account Settings: Tap on the “Account” icon, typically located in the bottom navigation bar.
- Manage Passes: Look for the “Manage Passes” option and select it.
- Cancel Pass: Click on the pass you wish to cancel and follow the instructions.
Upon successful cancellation, a confirmation will be sent to your registered email address.
Considerations Before Cancelling NOW TV
While the NOW TV cancellation process is straightforward, there are a few important considerations to keep in mind before making your decision.
End of Billing Cycle
When you cancel your NOW TV subscription, you may have access to the service until the end of your billing cycle. It is crucial to check this, as it allows you to continue enjoying content until your last payment period ends.
Reactivation Possibilities
Should you decide to return to NOW TV in the future, reactivating your subscription is simple. You can easily log back into your account, select the pass you wish to re-activate, and start enjoying your favorite content again without hassle.
Promotional Offers
Now TV occasionally offers promotional deals for new subscribers. If you cancel your subscription, consider looking into these offers during your reactivation. This might provide you with a more economical viewing option.
Tips for a Smooth NOW TV Cancellation
Here are some valuable tips to ensure that your cancellation goes off without a hitch:
Set Reminders
If you’re approaching the end of your billing period, set a reminder to ensure you take action before the next payment is deducted. This will help prevent any unwanted charges.
Keep Record of Correspondence
Whether canceling via the website or mobile app, always keep records of cancellation confirmation emails or messages. This documentation can be useful in case of any disputes in the future.
Consider Alternatives
Before canceling, consider testing out other streaming services temporarily. You might be surprised to find that another platform suits your viewing preferences better.
Frequently Encountered Issues When Cancelling NOW TV
While the cancellation process is generally smooth, some users may encounter challenges. Let’s look at the most common issues and how to resolve them.
Your Subscription Doesn’t Show Up
If you don’t see your subscription in the “Manage Membership” section, it could be due to using a different email address than the one associated with your NOW TV account. Ensure you log in with the correct email address and retry.
Unable to Cancel through the App
If you face difficulties canceling your subscription through the NOW TV mobile app, try clearing the app’s cache or reinstalling it. Additionally, you can visit the official website to complete the cancellation.
Refund Policies
NOW TV does not generally provide refunds for any unused subscription time once the service is canceled. When you cancel, be prepared to lose access to the service immediately or at the end of your billing cycle, depending on when you initiate the cancellation.
Final Thoughts on Cancelling NOW TV
In conclusion, canceling your NOW TV subscription is a relatively hassle-free process if you follow the guidelines outlined in this article. Whether you choose to cancel via the website or mobile app, knowing how to manage your subscriptions effectively will enhance your overall streaming experience.
Remember to consider your choices carefully before taking the plunge, as you may miss some of your favorite shows and movies. Lastly, keeping an eye out for promotional offers upon reactivation can help you make the most cost-effective decisions in the future.
By understanding how to navigate the cancellation process and being informed about your subscription choices, you can maintain control over your entertainment budget while enjoying a varied viewing experience.
What is NOW TV and how does the subscription work?
NOW TV is an online streaming service that offers a variety of content, including movies, TV shows, and live sports without requiring a long-term contract. Users can purchase passes that allow access to specific content for a set period, typically ranging from one day up to several months. You can choose different passes based on your viewing preferences, such as Movies, Entertainment, Sports, and Kids.
The subscription is flexible, meaning you can start or stop your passes at any time. This pay-as-you-go model allows you to enjoy your favorite shows and movies without being tied down by lengthy contracts. However, it’s essential to manage your subscription actively to ensure you’re only paying for the content you want to watch.
How do I cancel my NOW TV subscription?
To cancel your NOW TV subscription, you’ll need to log into your NOW TV account through their website or app. From your account menu, navigate to the “My Account” section and select “Manage Membership.” Here, you will find the option to cancel your subscription. Follow the prompts to finalize the cancellation process.
Once you’ve completed the cancellation, you will receive a confirmation email. It’s important to note that canceling your subscription does not result in an immediate shutdown of service; you will continue to have access to your content until the end of the billing cycle for the relevant pass.
Will I be charged if I cancel my subscription mid-month?
If you cancel your NOW TV subscription mid-month, you won’t be charged any additional fees or penalties. You will maintain access to the content and services until the end of your current billing cycle based on when you initiated the cancellation. After that date, your subscription will end, and you will no longer have access to the service unless you decide to resubscribe.
This flexible policy means you can try out NOW TV without worrying about being locked into a long-term commitment. Just make sure to cancel before your next payment date if you do not wish to continue the subscription.
Can I reactivate my NOW TV account after canceling?
Yes, you can reactivate your NOW TV account after canceling by simply logging back into your account. Once logged in, you can select the pass or passes you wish to subscribe to again, and the service will be reactivated without any hassle. You can choose to start a new subscription or continue with your previous plan if it’s still available.
Reactivating your account is a straightforward process and allows for seamless viewing right away. Just be aware that any promotional rates you had previously may not be available upon reactivation, depending on the current offers from NOW TV.
What happens to my saved content when I cancel?
When you cancel your NOW TV subscription, any saved content like your watchlist or favorites will be retained in your account. However, you will lose access to this content once your subscription period ends. If you decide to reactivate your subscription later, your saved content will still be there for you to access.
It’s a good idea to take note of the shows or movies you were watching, as you can easily pick up where you left off if you return to the service. Just remember that the saved content will not be available until you reactivate your account and subscribe again.
How do I avoid being charged after cancelling?
To avoid being charged after canceling your NOW TV subscription, ensure you complete the cancellation process before the end of your current billing cycle. It is also essential to check for any confirmation email that your cancellation was successful. This email serves as proof that you are no longer subscribed and will not incur any further charges.
If you are concerned about potential charges, monitor your bank statements after cancellation to ensure no additional payments are deducted. By actively managing your account settings and ensuring you complete the cancellation steps correctly, you can avoid unexpected charges.
Is there a cancellation fee for NOW TV?
NOW TV does not charge a cancellation fee for canceling your subscription. Since NOW TV is a pay-as-you-go streaming service, you pay for the content you want to watch without any penalties for canceling. This model allows users to try the service risk-free and make changes to their subscriptions as their viewing habits change.
You can cancel at any time, and your account will remain active until the end of your current billing cycle. After that, you will have no further financial commitment, making it easy to manage your entertainment expenses effectively.
Can I manage my NOW TV subscription through the app?
Yes, you can manage your NOW TV subscription through the NOW TV app. The app allows you to view your account details, check your subscription status, and cancel your membership with just a few taps. This convenience is ideal for users who prefer using their mobile devices for streaming and account management.
To manage your subscription through the app, navigate to your account settings after logging in. From there, you can find the options related to membership management, making it easy to stay in control of your viewing subscriptions.